Shetland Islands Citizens Advice Bureau

Free, confidential, independent and impartial advice and support offered on any topic.

Generalist advice service on : Benefits, Consumer issues, Debt and Finance, Discrimination, Education, Employment, Health and Community Care, Housing, Immigration, Legal Proceedings, Relationships, Tax, Travel, Transport and Holidays, Utilities and Communication.

Specialist support with:

  • Benefit applications and appeals
  • Money and debt advice
  • Energy advice to reduce energy bills
  • Patient Adviser to assist with raising NHS concerns or complaints
  • Pensionwise service for those aged 50+

Services Offered

  • Benefits
  • Debt Advice

Advice can be accessed by phone or email. Face to face appointments and home visits are available for those who cannot access advice remotely.

Phone: 01595 694696

Email: sicab@shetland.org

Opening times

Normal opening times

Sunday
Closed
Monday
09:30 - 16:00
Tuesday
09:30 - 16:00
Wednesday
09:30 - 16:00
Thursday
09:30 - 16:00
Friday
09:30 - 16:00
Saturday
Closed

Contact details

Helpline/Answerphone
01595 694 696
Email
sicab@shetland.org
Website
Visit website
Social Links

Address

Market House
14 Market Street
Lerwick, Shetland
ZE1 0JP

Find us

find us on the map
Accessibility
adapted toilets
disabled parking
guide dogs welcome
lift available
wheelchair access
Last Updated: 27/05/2024

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